> SUPPORT

1 BIT LOG

// CONTACT

The fastest way to get help is email. One person reads every message.

// typical response: within 48h

// FAQ

> How do I restore my Premium purchase?

Open Settings → Premium in the app and tap Restore Purchases. Make sure you're signed in with the same Apple ID you used to buy Premium.

> iCloud sync isn't working

Premium required for iCloud sync
Check iOS Settings → [Your Name] → iCloud — iCloud Drive must be on
Confirm 1 Bit Log is enabled in the iCloud app list
Force-quit the app and reopen — sync runs on launch
Still stuck? Email us with your iOS version

> I forgot my app password

The optional password lock uses on-device storage. We cannot recover it. If you forgot it, you'll need to delete the app and reinstall (this will erase local data; iCloud-synced entries can be recovered after re-enabling sync).

> How do I export my mood data and journal entries?

Open Settings → Export. You can export as:

PDF — for printing or sharing a summary
Markdown — for backup or moving to another app

Export runs locally on your device. Nothing is uploaded.

> My mood reminders aren't appearing

Check iOS Settings → Notifications → 1 Bit Log — allow notifications
In the app: Settings → Reminders — confirm time is set and toggle is on
Focus mode or Do Not Disturb can suppress reminders

> How do I delete all my data?

Two options:

Inside the app: Settings → Advanced → Delete All Data
Full uninstall: Delete the app from your home screen. This removes all local data. If you used iCloud sync, your entries remain in iCloud until you delete them from Settings → iCloud → Manage Storage → 1 Bit Log.

// BUG REPORTS

Found a bug? Send an email with:

What you did (steps to reproduce)
What happened vs. what you expected
iOS version and device model
Screenshot if relevant

// FEATURE REQUESTS

Got an idea? Email it. 1 Bit Log is intentionally focused — not every request will fit — but every message gets read and considered.

// NOTE ON MENTAL HEALTH

1 Bit Log is a personal tracking tool, not a medical device. If you're struggling, please reach out to a qualified mental health professional or a crisis line in your country.